Swole
Swole mobile app, published by BeSwole (youth organisation, Brussels, Belgium). Last updated: July 2026.
This policy explains what data the Swole app collects, why, and what your rights are. We apply the General Data Protection Regulation (GDPR).
1. Data controller
BeSwole, youth organisation based in Brussels. For any question about your data: info@beswole.be.
2. Data we collect
- Account: first name, surname, e-mail address, and phone number (optional) that you provide at registration.
- Registrations and tickets: the activities you register for, your tickets and your member card.
- Payments: payments are processed by Stripe. Your bank card details are entered and stored by Stripe, never by us. We only receive the payment confirmation and the order details.
- Minimal technical data: necessary for proper operation and security (for example to prevent sign-in abuse).
The app does not collect your geographic location. Camera access is used solely to scan QR tickets at event entrances (a feature reserved for staff) and is never used for anything else.
3. Purposes
- Create and manage your account.
- Manage your registrations, your tickets and your member card.
- Process your payments and send you the confirmation by e-mail.
- Ensure the security of the service.
4. Legal basis
Processing is based on the performance of the service you request (registration, ticket, payment) and on your consent when you create an account.
5. Sharing of data
We never sell your data. It is shared only with the providers necessary for the service:
- Stripe: secure payment processing.
- Apple Wallet: if you choose to add your member card to Wallet.
- Our e-mail host: to send you confirmations and tickets.
6. Retention
We keep your data for as long as your account is active and for as long as necessary for our legal and accounting obligations. You can request the deletion of your account at any time.
7. Your rights
In accordance with the GDPR, you have the rights of access, rectification, erasure, restriction and objection regarding your data, as well as the right to portability. To exercise these rights, write to us at info@beswole.be. You may also lodge a complaint with the Belgian Data Protection Authority (autoriteprotectiondonnees.be).
8. Security
Passwords are encrypted (hashed), exchanges with our servers are encrypted over HTTPS, and payment data is handled by Stripe according to industry standards.
9. Minors
The app is aimed at a young audience. If you are a minor, use the app with the agreement of your parent or guardian.
For any question about this privacy policy, contact us at info@beswole.be.